Privacy Policy

Like the hoiho, we value privacy!

Privacy Policy for The Otago Shore and Land Trust

Last Updated: [17 November 2025]

Introduction

The Otago Shore and Land Trust (referred to as “we,” “us,” or “our”) is a registered charitable trust based in New Zealand. We are committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect personal information from supporters, donors, subscribers, and visitors to our website or other donation channels.

What Information We Collect

We may collect the following types of information:

  • Personal details such as your name, postal address, phone number, and email address.
  • Donation and transaction details, including payment method and donation amount.
  • Subscription preferences for newsletters or updates.
  • Communication history with us (e.g., emails, event sign-ups, or contact forms).
  • Optional demographic or interest information provided voluntarily to help improve our services.

Online transactions are processed via secure third-party payment providers who comply with relevant data protection standards.

How We Use Your Information

Your information is used to:

  • Process and acknowledge donations and issue official receipts.
  • Manage subscriptions and deliver newsletters, updates, or campaign information.
  • Communicate about events, fundraising initiatives, and volunteer opportunities.
  • Meet our legal, financial, and reporting obligations.
  • Improve our website, campaigns, and supporter engagement.

We will never sell or rent your personal information.

Disclosure of Information

We may share personal data with trusted third parties who assist us in running our operations, such as payment processors, mailing services, or IT providers. These parties are bound by confidentiality and data protection agreements.

We may also disclose information if required by law or for auditing and compliance reasons.

Storage and Security

Personal information is stored securely on password-protected systems, with access limited to authorised personnel. When personal data is no longer needed, it is securely destroyed or anonymised.

Access and Correction

Under the Privacy Act 2020, you have the right to access and request corrections to the personal information we hold about you. To exercise this right, contact us using the details below. We will respond within a reasonable timeframe.

Retention of Data

We retain personal information only for as long as it is necessary to fulfil the purpose it was collected for, or as required by law (for example, for tax or audit purposes).

Use of Cookies and Online Data

Our website may use cookies or analytics tools to understand website traffic and improve user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

Email Communications

If you subscribe to our email updates, you can unsubscribe at any time by clicking the unsubscribe link included in our communications or by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy or wish to access or update your information, please contact:

The Otago Shore and Land Trust
Email: info@otagoshoreandland.org
Postal Address: Pakihau Road, Harington Point, 9077

We take privacy seriously and aim to resolve any concerns promptly and transparently.

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